FAQs • Glendale, WI • CivicEngage

I have received a Restitution Notice, what does this mean and what must I do?

DEFENDANT: Restitution is the cost of damages or cost of losses incurred by a victim during the incident of the violation. If the Court Orders Restitution during the penalty phase, you are required to pay the Restitution prior to paying your forfeiture or other costs associated with your citation.
VICTIM: You must provide the Police Department a written request for restitution along with proof of expenses/invoices/receipts/estimate for the repairs A.S.A.P. after the incident; so the information is available to the Prosecuting Attorney by the Defendant’s Court Date.

Restitution will be paid to the Victim via the North Shore Municipal Court/City of Glendale. Note: The Court does not have the authority to impose penalties for the defendant’s failure to pay the restitution due.

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North Shore Municipal Court

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1. Am I required to appear for a scheduled court date?: If the citation specifically states “YES” in the box to the right of “Appearance Required”, then you must appear for the date and time scheduled.

2. Can I reschedule a court date?

As it is the policy of this Court, I am permitted to grant ONE adjournment without your personal appearance. Please complete the attached form and return it to the Court at your earliest convenience. If received prior to the alternative sentencing being processed, you will be notified of the new date by mail. Be certain to update the court with your current mailing address as requested, [800.035(2)(a)5].

3. If my citation indicated "Appearance Required" NO, what happens if I do not appear?: If the citation was personally served, the Court may find you guilty by default, and will impose a penalty. If you were served by mail, a Summons will be issued Ordering your appearance in court on another date. A Warrant for your personal appearance may also be issued.

4. What do I do if I miss my date?: You must contact the Court Clerk immediately for instructions on how to proceed 414-228-1752.

5. What happens if I do not pay by the due date and I fail to appear to request an extension of time to pay or an Indigency Hearing?

One or more of the following penalties may be Ordered by the Court’s discretion: reinstatement of the original charge, reinstatement /increase of the original forfeiture, suspension of your driving privileges, suspension of your vehicle registration, a commitment to jail, certification of debt with the Department of Revenue or collection agency.

6. Where do I pay a forfeiture?

You may pay by mail with a personal check or money order.
You may pay in person at the North Shore Municipal Court, 5909 N. Milwaukee River Parkway, Glendale, WI 53209; acceptable forms of payment in person are: cash, personal check, or money order.
You may pay online:

Citations issued by the Glendale Police Department, and citations issued AFTER March 25, 2020, by the Bayside Police Department, may be paid using the following link:

https://client.pointandpay.net/web/CityofGlendaleWI

You will be assessed a fee to use debit or credit. Debit and credit card payments are accepted ONLINE ONLY. The full citation number is required to make your payment.

NOTE: Juvenile citations are not payable with debit or credit.

Payments for parking citations may only be paid using these payment links if you contested the parking citation and discussed the parking citation with the prosecuting attorney.

7. Can I pay my forfeiture online?

Citations issued by the Glendale Police Department, and citations issued AFTER March 25, 2020, by the Bayside Police Department, may be paid using the following link:

https://client.pointandpay.net/web/CityofGlendaleWI

8. How do I get to the North Shore Municipal Court?

9. How can I get more time to pay my forfeiture?: If you have previously been to court, found guilty and need more time to pay, you are required to return to court on the due date indicated on your paperwork to speak with the Judge. The Judge is the only person in our Court that has the authority to Grant an extension of time.

10. I have received a Restitution Notice, what does this mean and what must I do?

DEFENDANT: Restitution is the cost of damages or cost of losses incurred by a victim during the incident of the violation. If the Court Orders Restitution during the penalty phase, you are required to pay the Restitution prior to paying your forfeiture or other costs associated with your citation.
VICTIM: You must provide the Police Department a written request for restitution along with proof of expenses/invoices/receipts/estimate for the repairs A.S.A.P. after the incident; so the information is available to the Prosecuting Attorney by the Defendant’s Court Date.

11. How do I get a court date for my parking ticket?: Complete the attached form, following all directions indicated.

12. Who do I call for additional questions?: Additional questions or concerns may be directed to the Clerk of Court at 414-228-1752.

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North Shore Municipal Court

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North Shore Municipal Court