Sanitary Sewer

Reporting a Sewer Backup 
If you experience sewage backup in your basement floor drains or sinks, cease to run water and immediately contact the Department of Public Works at (414) 228-1710. If it is after hours please contact the Glendale Police Department at (414) 228-1753. City personnel will determine if a blockage has occurred in the sanitary sewer main. If the sanitary sewer main is running clear, your sanitary lateral is obstructed and you will need to contact a plumber to clear the blockage. 

As a home owner, you are responsible for the maintenance and care of the sanitary lateral from your house to the sanitary main. The City is responsible for the maintenance and cleaning of the sanitary sewer mains. Here are some tips to avoid sewer backups and how to deal with them if they occur. It is most important, to never flush diapers, feminine hygiene products, or other paper (except toilet paper) down toilets. Paper materials swell up and lodge in sewer lines, causing backups

  • Sewer Cleaning - The Department of Public Works cleans city sanitary sewer lines on a regular basis.
  • Sewer Televising - In conjunction with the cleaning operations, city sanitary sewer mains are regularly inspected using a remote controlled closed circuit television camera specially designed to move through sewers. This device is used to check for blockage and damage in the sewer system. 

Treatment is provided through the Milwaukee Metropolitan Sewerage District (MMSD).  Click on the link for more information.